Plug&Play VA
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Plug N Play places trained assistants into short-term-rental teams

  • Define the recurring work that keeps falling back to you.
  • Meet a virtual assistant matched to the role, schedule, and tools.
  • Direct the day-to-day work while Plug N Play supports the placement.
Book a free consultation See Airbnb virtual assistant placement

Choose the work you want to hand off

Each role has a different handoff, access level, and definition of done.

Airbnb virtual assistant

Guest messages, reservations, listing updates, turnover coordination, and pricing-tool administration.

See the Airbnb assistant role →

Short-term rental bookkeeping

Payout matching, receipt collection, transaction records, owner-statement inputs, and the monthly accountant handoff.

See bookkeeping support →

Cold-calling virtual assistant

Approved-list calling, follow-up email, lead qualification, call notes, and appointment setting.

See the cold-calling role →

How placement works

Most straightforward roles move from the first call to placement in 3–5 days.

  1. 1

    Define the role

    We map the recurring work, the hours you need covered, the tools involved, and the decisions that should still come to you.

  2. 2

    Review the match

    We compare candidates with that role and give you a clear match to review before the placement starts.

  3. 3

    Share your workflow

    You provide the property details, accounts, standard operating procedures, and escalation rules that are specific to your business.

  4. 4

    Start working together

    Your virtual assistant starts with a defined schedule and responsibilities. You direct the day-to-day work, and Plug N Play supports the placement.

What clients say

Brett
13 listings · San Antonio
Kash
22 listings · Fort Lauderdale
Parissa
1 listing · Miami

Common questions

How long does it take to get matched with a virtual assistant? +
Most straightforward roles move from the discovery call to placement in 3–5 days. A specialized role or a request for more candidates can take longer. We confirm the expected timing after the role is defined.
Do I have to train the assistant myself? +
Plug N Play provides role-specific training for the work in the agreed placement. You still teach the assistant your properties, accounts, standard operating procedures, and decision rules. Confirm prior experience with every required system before accepting a match.
What if the assistant isn't the right fit? +
Replacement support is included while you remain on the monthly retainer. The service agreement defines the exact scope and fees, so review that language before you sign.
Can the assistant work across multiple properties? +
Yes. The workable number depends on message volume, turnover frequency, the task mix, your automation, and what must be escalated. We scope the role from the actual work instead of promising one fixed property count.
What hours will the assistant work? +
The schedule is agreed around the role and the coverage your business needs. Confirm the hours, time zone, weekends, holidays, and escalation coverage before accepting a match.
What kind of support do I get after hiring? +
Role training and placement support continue after the assistant starts. Ask which check-ins, training sessions, and support channels are included in your current service agreement.

Talk through the role you need.

Book a 45-minute call to map the work, schedule, and tools before we recommend a match.

Book a free consultation

Choose a time for a 45-minute call

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