Plug&Play VA
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Now matching · accepting July 2026 cohort

Hire fully-trained STR virtual assistants at 80% lower cost .

  • ✓Embedded in 5 days. Trained on your stack.
  • ✓Replacement guarantee on the monthly retainer. No placement fee to swap.
  • ✓One contract with us, one monthly invoice. We carry the contractor relationship.
Book a free consultation → See how it works
TRAINED · STR-SPECIFIC · ACTIVE-RETAINER REPLACEMENT
● ACCEPTING NEW OPERATORS
500+
Clients served
2,000+
VAs hired
$15M+
In payroll savings
98%
Client satisfaction
▸ SYS / OPERATIONAL ▸ 500+ STR OPERATORS SERVED SINCE 2020 ▸ 2,000+ VAS PLACED TO DATE ▸ $15M+ IN CUMULATIVE PAYROLL SAVINGS ▸ 3–5 DAYS TO HIRE ▸ 98% CLIENT SATISFACTION ▸ ACTIVE-RETAINER REPLACEMENT GUARANTEE ▸ AVAILABLE / GLOBAL ▸ SYS / OPERATIONAL ▸ 500+ STR OPERATORS SERVED SINCE 2020 ▸ 2,000+ VAS PLACED TO DATE ▸ $15M+ IN CUMULATIVE PAYROLL SAVINGS ▸ 3–5 DAYS TO HIRE ▸ 98% CLIENT SATISFACTION ▸ ACTIVE-RETAINER REPLACEMENT GUARANTEE ▸ AVAILABLE / GLOBAL
[ WHY ] Built different

Built for operators who don't have time to hire wrong.

We don't fill positions. We place the operator who runs your business while you focus on growing it.

AVG. TIME-TO-HIRE 3–5 DAYS
CLIENT SATISFACTION 98%
[ 01 ]

STR-trained from day one.

Every VA we place has run Hostaway, Guesty, or Hospitable in production. Not touched a CRM in a training video. We don't drop a general VA into a turn-management seat and call it a fit.

[ 02 ]

Monthly ongoing training.

Your VA keeps learning after placement. Training recordings land in your inbox every month, and your team levels up without you lifting a finger.

[ 03 ]

Done-for-you hiring that actually works.

Skill scorecards, recorded interviews, and reference checks. Done internally, before placement.

[ 04 ]

Replacement guarantee on the monthly retainer.

While you're on the monthly, if your VA isn't working out we find you a new one at no additional placement fee. The guarantee runs as long as you're an active client.

[ PROCESS ] From signed to scaling in 5 days

How we place your VA. In 5 days.

01
DAY 0

Discovery call

45 minutes. We map your portfolio, your stack, and the highest-leverage role to fill first.

02
DAY 1–2

We pick your VA

We filter STR-trained candidates against your portfolio, your stack, and the role. Scorecards, interviews, reference checks. Done internally, before placement.

03
DAY 3–4

We train them on your operation

PMS access loaded, message templates dialed in, SOPs walked through. Your VA learns your business before day 1, then starts ready.

04
DAY 5

Embedded & operating

Your VA joins your inbox, your PMS, your team chat. Ready on day one. Monthly training keeps them sharp after.

[ ROLES ] Built for your category

The roles you need. The talent we deliver.

[ GENERAL OPS ] FOR

Inbox, calendar, customer service. Handled.

When you need the foundation: email triage, scheduling, customer service, CRM hygiene, lead-gen support. Not STR-specific, fully capable.

  • ▸ Email & inbox management
  • ▸ Calendar & scheduling
  • ▸ Customer service & front-line support
  • ▸ Operations & project management support
  • ▸ Data entry & CRM updates
  • ▸ Research tasks
  • ▸ Content, social, marketing support
  • ▸ Lead generation & outreach
  • ▸ Bookkeeping & basic finance admin
TYPICAL OUTCOME
5–6
Days from call to placed
[ STR OPERATORS ] FOR

Your inbox stops being yours.

The category we specialize in. Trained on the actual STR stack: guest comms, listing work, cleaner dispatch, pricing tools. The 5–50+ listing operator's primary hire.

  • ▸ Guest communication & support
  • ▸ Listing creation & optimization
  • ▸ Cleaning & maintenance coordination
  • ▸ Owner relations
  • ▸ Inbox management (Airbnb, VRBO, etc.)
  • ▸ Reservations & inquiries
  • ▸ Calendar management
  • ▸ Pricing optimization
TYPICAL OUTCOME
98%
Client satisfaction
[ GROWTH ] FOR

Pipeline that doesn't sleep.

Landlord outreach, master-lease acquisitions, appointment setting. When the portfolio's ready to expand and you don't have time to dial.

  • ▸ Landlord & agent outreach
  • ▸ Acquisition support
  • ▸ Appointment setting
  • ▸ Pipeline management
  • ▸ CRM updates
  • ▸ Follow-up campaigns
  • ▸ Inbound lead response
  • ▸ Deal pipeline management
TYPICAL OUTCOME
$15M+
In client payroll savings
[ PROOF ] From actual operators

Operators who got their time back.

Brett & Saige
Kash
Parissa
▸ 500+ STR OPERATORS SERVED SINCE 2020 · 2,000+ VAS PLACED TO DATE · $15M+ IN CUMULATIVE SAVINGS
[ FAQ ] Common questions

Things people ask before they sign.

[ 01 ] How long does it take to get matched with my VA? +
3–5 days from your discovery call to a placed VA. Faster when the role is straightforward, slower when you want to see a second shortlist. No rush. We don't take a fee until you sign.
[ 02 ] Do I have to train my VA myself? +
No. Every VA we place comes STR-trained. They already know Hostaway, Guesty, PriceLabs, Turno, the Airbnb message rhythm, the cleaning turnover window. You spend the first week sharing your specific SOPs. They already know the basics like check-in codes.
[ 03 ] What if my VA isn't the right fit? +
Replacement guarantee on the monthly retainer. While you're an active client, we find you a new VA at no additional placement fee. The guarantee runs as long as you're on the monthly. Our business only works if you stay.
[ 04 ] Can my VA manage multiple properties? +
Yes. A trained guest-comms VA can comfortably handle 20–30 listings on the unified inbox. As your portfolio scales past that, we add a second VA. Same training, same standards.
[ 05 ] What hours will my VA work? +
You set the hours. Most STR operators run their VA on a US-aligned schedule because Airbnb punishes slow replies in search rankings. The Philippines time zone makes 24-hour coverage cheap. You can have someone on the inbox while you sleep without paying night-shift premiums.
[ 06 ] What kind of support do I get after hiring? +
Monthly training recordings sent to you so your VA keeps leveling up. A dedicated success manager checks in regularly. A Discord channel for fast questions. Your VA isn't dropped on your doorstep and forgotten.
Booking July + August 2026

Stop being the bottleneck. Plug in your first VA this week.

45-minute discovery call. We map the role, the stack, and have a shortlist on your desk in 4 days.

Book your discovery call → Email the team
[ 45 MIN · ROUND ROBIN ] Book your discovery call
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